Auto-Out is Proud Sponsor of Southwest N

Southwest NAHRO has partnered with NAHRO Professional Development on their "Distance Learning" trainings that will directly benefit members and our Region!


Members will receive a discount of $10 on every NAHRO "Distance Learning" training and Southwest NAHRO will also receive a revenue share for each participant from our region through December 31 2020!


How does it work?

When registering, please use code: SWRC2020 (All CAPS)
and your discount will automatically be applied, it’s that simple!

Please note: this code must be used when registering! It cannot be retroactively applied.

What is Distance learning?

Multi-day training delivered in a modular and a web-based format. Participants register individually and access the sessions with a direct email. Sessions are typically 3 hours (1:30-4:30pm ET) and spread out. This allows participants to balance learning with other work responsibilities.  Attendance is recorded and upon successful completion, CEUs are applied towards certification requirements. Distance learnings are meant to be interactive. Participants will engage with the faculty member by discussions, polls and utilizing a chat feature. 

Note: Electronic copy of training manual included in pricing below. Certification Exam must be purchased separately.

Housing Quality Standards (HQS) Distance Learning (Virtual Classroom)

September 22 - October 1, 2020


Through 6 modules delivered over a two-week period, learn how to improve the level of your HCV and PBV/Section 8 Housing Inspections and meet SEMAP requirements through these interactive modules. Develop or fine-tune related work skills, review procedures and forms affecting standards, and learn how to evaluate your current operations to identify strengths and challenges. The NAHRO Certified Specialist of Inspection - Housing Quality Standards (CSI-HQS) Certification Exam is offered online.


Through expert instruction, you will learn to conduct a thorough inspection to illustrate (or rediscover) details that must be observed in order to identify actions to be taken. Specific topics to be addressed are:

  • Section 8 Pre-Inspection and Inspection Preparation and Procedures

  • Negotiation and Arbitration—How to Successfully Come to Agreement with Landlords and Residents

  • Problem Solving and Conflict Resolution

  • Consistency—How to Pass Inspections, Even When HUD Arrives for a Surprise Review

  • Reinspection—How to Avoid Pitfalls

Who should attend?

Section 8 Housing Inspectors, Preventative Maintenance Inspectors, and new and seasoned inspectors.

Secure the Limited Time pricing! Early bird pricing ends August 28, 2020



Uniform Physical Condition Standards (UPCS) Distance Learning

November 2-9, 2020


Over six 3-hour modules, participants will be provided with the knowledge and skills needed to properly inspect Public Housing Agency (PHA) Program units. This interactive and comprehensive training, which discusses specifications of the Public Housing Assessment System (PHAS) and the inspector’s roles and responsibilities, enhances participants’ knowledge of and abilities to meet new challenges and procedures related to using Uniform Physical Condition Standards. Fulfills one of the requirements for the CSI-UPCS certification. Becoming a NAHRO Certified Specialists of Inspection Uniform Physical Condition Standards is a great way to show your commitment to becoming a knowledgeable, engaged and ethical leader in your organization. Ethics for Specialists is the other course you’ll want to complete to apply for your certification.


By the completion of this course, you will be able to:

  • Identify the work skills necessary for inspecting public housing sites and dwelling units;

  • Facilitate an understanding of how proper inspection work skills can increase a housing agency’s capacity to meet its mission to provide safe housing;

  • Increase participants’ understanding of the interrelationship of PASS and PHAS;

  • Provide a foundation for the changes in the system as it relates to Asset Management; 

  • Increase participants’ familiarity with and understanding of UPCS procedures and inspection forms; and

  • Provide participants with the knowledge and skills needed to evaluate their agency’s current inspection operation, including the identification of strengths, weaknesses, and growth potential, and to identify goals and solve problems related to conducting UPCS inspections.

Who should attend?

Housing inspectors, preventative maintenance inspectors, and new and seasoned inspectors will learn:

  • What impact the UPCS has on an agency’s overall PHAS score

  • How to conduct an annual inspection

  • The Inspector’s roles and responsibilities

  • Systems or methods to improve PASS scores

Early Bird closes on 9/30/20 at 11:59pm ET



Procurement and Contract Management Distance Learning

October 19-23, 2020


NAHRO’s Procurement and Contract Management Seminar is completely revised and updated for HUD’s new handbook 7460.8 REV 2. Understanding the new handbook and how it interfaces with the asset management paradigm will help your agency in determining responsibility and accountability at the development site. You will learn how to procure quality goods and services for the right cost, the highest quality, for timely delivery, and in compliance with applicable laws and policies. The training covers estimating costs of goods and services and developing criteria for analysis of proposals.


You will learn how to:

  • Comply with the newest federal procurement requirements and regulations

  • Use the proper procurement method and contract type

  • Analyze costs to ensure your agency gets the highest value for its contract dollar

  • Assess and control the procurement performance operation and professional ethics of procurement


Who should attend?

The training is a must for Management staff and Property Managers.

Secure early bird pricing today! Ends 9/18 at 11:59pm ET



Commissioners Guide to Monitoring and Oversight Distance Learning

December 1-9, 2020


For commissioners who have completed NAHRO’s Commissioners’ Fundamentals or for those looking for recertification opportunities, then you will want to register for NAHRO’s Commissioners’ Guide to Monitoring & Oversight. This seminar is intended to enhance an agency’s governing body’s members with a deeper understanding of their roles and responsibilities in assuring their agency’s viability and health. This program is appropriate for board chairs and other commissioners, and for executive leaders and staff members.

“As a member of an agency board, monitoring to assure the responsible administration of board-approved policies governing programs requires information from both business and social perspectives. This program will address the business elements relative to agency program operations. It provides a survey of typical housing and community development and redevelopment programs to meet community needs.

“The program offers a perspective on the importance of commissioners’ involvement in strategic planning, and the benefits of this activity in shaping the future of the agency in meeting the unique needs of their community.

“In addition, the financial viability of the agency overall is addressed and linked to operational and program requirements for continued viability


Recommended Pre-requisite:

NAHRO’s Commissioners Fundamentals



  • By the completion of this course, you will

  • Understand the value of identifying a Vision, having a Mission Statement, identifying agency Values, and following a Strategic Plan for their Agency.

  • Understand requirement for planning such as HUD’s requirement for Annual and 5-year plans.

  • Know the required policies of their agency and the commission’s role in approving such policies.

  • Have knowledge of other policies and the benefits of having them.

  • Understand the importance of relating performance monitoring to their mission, strategic plan and other agency objectives.

  • Gain knowledge of how various programs are funded.

  • Learn about strategic choices for repositioning their real estate assets.

  • Gain knowledge of different types of budgets.

  • Understand the commissioner’s role in approving budgets.

  • Understanding the separate role of the executive director/CEO and the need for commissioners and executive directors to develop a mutually respectful and supportive relationship.

  • Be able to identify policy, program, financial and other areas of business performance to be monitored by commissioners.  In this regard Commissioners will gain an understanding of their situation and their agency:

  • The typical kinds of monitoring (reports).

  • How to interpret various financial and other performance reports.

  • Understand areas of performance of they must monitor.

  • Understand areas they would like to monitor.

  • Understand that there is information they may not be permitted to receive.

  • Be thoughtfully considering how deep into monitoring will satisfy their needs and wants.


Who should attend?

This course is recommended for new housing commissioners, as well as experience commissioners wanting to expand their knowledge or working to complete their NAHRO Commissioners Certification.

Secure early bird pricing today! Ends 11/2 at 11:59pm ET



Workshop for Executive Directors Distance Learning

October 28-29, 2020


Over two four-hour modules, learn how to maximize your limited resources including staffing and the fiscal operations of your agency. Discuss asset management and how it will affect your agency. Discover best practices and participate in a practicum examining the key aspects of housing operations: maintenance, modernization/ construction administration, occupancy, and inspections. Learning is interactive with exercises, discussion, and addressing participant’s specific questions


By the completion of this course, you will

  • Gain an overall understanding of the elements that Executive Directors and Senior Staff must address on a weekly, monthly, and annual basis in order to keep program performance at an optimum level;

  • Learn the most recent regulations how they will affect your operation and fiscal health;

  • Gain an awareness of key operations and activities that HUD will be tracking;

  • Learn from other participants about how they are handling “doing more with less”

Who should attend?

This is a great course for the new executive director, or as a refresher for veterans, and those for whom an executive director’s position is the next step on their career ladder.

Secure early bird pricing today! Ends 10/1 at 11:59pm ET



Discount Code: SWRC2020 (All CAPS)


Looking Ahead! 

SW NAHRO Events:

  • Winter Meeting, January 27-28, 2021, Dallas, TX 

  • Maintenance Conference, February 15 – 18, 2021, Little Rock, AR

  • The 81st Annual Southwest NAHRO, June 27 – July 1, 2021, Baton Rouge, LA

NAHRO Events:


  • Washington Conference - February 28 - March 2, Hyatt Regency Washington on Capitol Hill - Washington, DC


We Need Your Support Today!

Southwest NAHRO

12246 FM 1769

Graham, TX 76450


Phone: 940-521-9982

Fax: 866-234-4018

© 2018 by Southwest Regional Council of NAHRO.