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Full payment must accompany registration forms. Southwest NAHRO does not accept American Express. If paying by check please submit a scanned/electronic copy with your mailed, emailed or faxed registration form.

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*Meal Tickets: Must be purchased if you wish for your spouse, children or guest to attend a meal or awards function.

Tickets will be available for purchase onsite at the registration desk.

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Cost for trainings listen below are included in the registration price above.
There is no additional cost for the trainings. You will receive a certificate of completion at the end of each training.

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Description: Being new to an agency is daunting. Join us for a training specifically designed to support new executive leaders in housing agencies and for those who have recently transitioned into the executive director or chief executive officer role. Participants will focus on the role, responsibilities, daily operational supervision, training programs, and requirements of a new executive leader. This course focuses on the paradigms and strategies critical to successful management and leadership of today’s housing agencies.


By the end of this training, participants will be able to:

  • Recognize the shift from bureaucracy to business in housing agencies

  • Recall common housing programs and requirements for operation

  • Describe the role and relationships of the Board and the Executive Director

  • Detect and avoid ethical dilemmas and conflicts of interests and learn how to promote ethical work cultures

  • Understand and utilize key federal resources, programs and assessment systems that are critical to agency operations

  • Identify strategies, training, and resources to support the Executive Director in their new role

Who Should Attend?:

  • Recently Hired or Promoted Executive Directors

  • Chief of Executive Officers

  • Individuals aspiring to be an ED

Description: Are you responsible for verifying asset conditions and managing a maintenance program at your housing organization? Regardless of housing type, managing maintenance staff, programs, budgets, and outcomes is a challenging job, and we have a brand-new course to help you successfully manage your maintenance program.
Proactively and efficiently managing your maintenance program is key to preserving your housing assets, ensuring compliance, and meeting your organization’s strategic goals.
This training will provide Maintenance Supervisors, Property Managers, and other housing staff with the essential knowledge and skills to create and implement maintenance plans that will achieve property goals, preserve housing assets, and effectively manage day-to-day operations.



  • Assess their real estate portfolio, plan for asset and equipment replacement, and develop strategies to meet executive vision and owner’s and stakeholders’ objectives (OSO) for each property

  • Develop property level maintenance plans and key performance indicators towards achieving OSO

Who Should Attend?:
✓ Maintenance Supervisors/Managers
✓ Asset Managers
✓ Property Management Directors
✓ Asset Management Directors
✓ Employees working to develop the skills & knowledge
    necessary to effectively manage a housing maintenance
✓ Public & Affordable Housing managers
✓ LIHTC or other housing program managers
✓ Anyone responsible for the hiring and supervision of a
    maintenance program


Cancellation and Refunds:  To receive a refund of your registration fees, written notice of cancellation must be received no later than June 3, 2022; a $50 cancellation fee will be assessed.  Cancellations received after this date will not be refunded.  The agency can send a substitute attendee if the original registrant can’t attend.  No exceptions will be made.